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Installation

URLs to use​

To connect an LG webOS for Signage-screen you must provide a URL to the server or cloud service. See the below tables for correct URLs and then follow the instructions provided.

Do not use "Play via URL"

Make sure to only use SI Server Settings as instructed. If you have configured "Play via URL" by mistake, make sure to disable it or it will interfere with the screens startup.

Cloud Services
Service Orientation URL
Europe (EU) Landscape/Portrait https://eu.smartsigncloud.com/go/reg/lg.zip
Australia (AU) Landscape/Portrait https://au.smartsigncloud.com/go/reg/lg.zip

Replace <server> in the URL’s with the name or IP-address of your server or cloud service. If using a name it must be a fully qualified domain name (FQDN), not just a hostname.

Additional URLs and On-Premise
Name Description URL
webOS 1.2 Landscape only http://<server>/go/reg/lg.zip
webOS 2.0 Landscape/Portrait (rotation) http://<server>/go/reg/lg.zip
webOS 3.0 – 6.0 Landscape/Portrait (native) http://<server>/go/reg/lg.zip

* If you have configured https on your server and have a valid certificate you can replace http with https to enable encryption.
* Smartsign versions before 10.3 used different URL’s depending on the webOS version. Those URL’s are still valid and there is no need to change them if you have existing screens.

LG webOS 3.2 - 6.0 (2016-2022)​

Landscape orientation​

  1. Power on the screen and wait until it starts up completely
  2. Verify that the time and date is set correctly (SETTINGS → GENERAL → TIME & DATE)
  3. Press the SETTINGS button on your remote controller, or click the button on the Smart Home Screen.
  4. On the “Ez Setting”-menu, select the SI SERVER SETTING option.
  5. After accessing the server settings, the following option are displayed on the screen.
    • Fully Qualified Domain Name: Enable this option and enter the URL address as listed above.
    • Application Launch Mode: Set to Local
    • Application Type: Set to ZIP
    • Local Application Upgrade: Select Remote and press OK.
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  6. An Application Upgrade dialog will appear, select Confirm and press OK.
  7. Wait for the upgrade to complete and then press OK.
  8. If the upgrade fails, recheck the settings and try again.
  9. Power OFF
  10. Power ON
  11. The panel will start and load Smartsign. It usually takes 15-25 seconds and it’s normal for the screen to show “No signal” during startup.
  12. If the upgrade fails, recheck the settings and try again.
  13. Power OFF
  14. Power ON
  15. The panel will start and load Smartsign. It usually takes 15-25 seconds and it’s normal for the screen to show “No signal” during startup.

Portrait orientation​

Important! You should not set OSD rotation or any other rotation setting in the screen unless specifically instructed to do so below.

  1. Perform steps 1 – 7 of the Landscape orientation instructions
  2. Go back or press the settings button.
  3. Go to Display and select “Rotation”
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  4. Set it to “90”. (If the image becomes upside down, you have mounted your screen incorrectly, please refer to LG installation manual.)
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  5. Power Off
  6. Power On
  7. The panel will start and load Smartsign. It usually takes 15-25 seconds and it’s normal for the screen to show “No signal” during reboot.

LG webOS 1.2-3.0​

Landscape orientation

  1. Power on the screen and wait until it starts up completely
  2. Click “SETTINGS, find the General menu and choose Time & Date. Make sure the date is set correctly. Close the menu when you are done.
  3. Press and hold the “SETTINGS” button until a grey square with a chat bubble appears in the top right corner (about 5 seconds)
  4. Immediately input “8080” and press OK
  5. The “Server Settings” menu should now appear, otherwise repeat from step 2.
  6. Set “Application Launch Mode” to “Local”
  7. Set “Fully Qualified Domain Name” to “On” and enter the correct URL as listed above.
  8. Select Local Application Upgrade: “Remote” and press OK.
  9. “Application Upgrade” will appear, select “Confirm” and press OK.
  10. Wait for the upgrade to complete and then press OK.
  11. Power Off
  12. Power On
  13. The panel will now start and load Smartsign. It usually takes 15-25 seconds and it’s normal for the screen to show “No signal” during startup.

Portrait orientation - webOS 3.0 (native portrait)

Important! You should not set OSD rotation or any other rotation setting in the screen unless specifically instructed to do so below.

  1. Power on the screen and wait until it starts up completely
  2. Click “SETTINGS, find the General menu and choose Time & Date. Make sure the date is set correctly. Close the menu when you are done.
  3. Press and hold the “SETTINGS” button until a grey square with a chat bubble appears in the top right corner (about 5 seconds)
  4. Immediately input “8080” and press OK
  5. The “Server Settings” menu should now appear, otherwise repeat from step 2.
  6. Set “Application Launch Mode” to “Local”
  7. Set “Fully Qualified Domain Name” to “On” and enter the correct URL as listed above.
  8. Select Local Application Upgrade: “Remote” and press OK.
  9. “Application Upgrade” will appear, select “Confirm” and press OK.
  10. Wait for the upgrade to complete and then press OK.
  11. Select the “Rotation” setting and set it to “90”. (If there is no rotation setting here you must upgrade the firmware to the latest version)
  12. Power Off
  13. Power On
  14. The panel will now start and load Smartsign. It usually takes 15-25 seconds and it’s normal for the screen to show “No signal” during startup.

Portrait orientation - webOS 2.0 (content rotation)

note

You should not set OSD rotation or any other rotation setting in the screen unless specifically instructed to do so below.

  1. Follow the regular instructions for Landscape installation
  2. Connect and register the screen as a Landscape screen
  3. Change to a portrait layout in Smartsign
  4. Go to the Player settings in Smartsign and set the Rotation setting to 90 degrees.